For E-Commerce & D2C Brands

We don't leave your customers behind.

A smart tag makes your product more modern, builds trust, and gives customers the feeling:

"This brand cares."

Recovery, brand touchpoint, premium experience.

Request sample tags View packages
Multilingual support
GDPR Compliant
Made in Germany

More than a tag. A marketing asset.

SilentLink is not an add-on.
It's a brand touchpoint that builds trust and doesn't forget your customers after the purchase.

Premium Experience

  • Product appears smarter & more modern
  • Strong differentiation
  • Brand appears more professional
Core Value

Trust & Security

  • "Brand cares" – feeling is created
  • Recovery becomes more likely
  • Makes your product emotionally more valuable instead of interchangeable

Customer Touchpoint

  • Post-purchase engagement
  • Recurring brand interaction
  • Opportunities for repeat purchases and brand loyalty

Not just a feature. A trust signal.

SilentLink makes your product more attractive for sales and gives customers the feeling that they won't be forgotten after the purchase.

For which products?

Brands that want to create a premium feel.
Physical products that become smart through cleverly integrated SilentLink® technology and significantly increase the chance of recovery when lost.

Fashion & Accessories

Bags, jackets, premium textiles:
High-quality products with loss risk. Smart tag as differentiation and recovery option.

→ Premium positioning
→ Recovery possible
→ Caring brand signal

Luggage & Travel Gear

Suitcases, backpacks, travel accessories:
Products that really get lost. Recovery as a sales argument, brand shows: "We don't leave you behind."

→ Worldwide recovery
→ Trust signal
→ Customer loyalty

Tech & Audio Gear

Headphones, speakers, gadgets:
Premium tech with loss risk. Smart integration for recovery, product authentication, and digital product experiences.

→ Loss protection & recovery
→ Authentication & anti-counterfeiting
→ Premium differentiation

Outdoor & Sports Equipment

Camping, surf, ski equipment:
High-quality equipment with loss risk. Recovery, safety features, direct help channels.

→ Safety & recovery
→ Premium differentiation
→ Community building

Kids & Baby Products

Strollers, toys, school bags:
Parents appreciate safety. Recovery, safety contact, brand shows: "We care."

→ Strong safety aspect
→ Trust with parents
→ Recovery important

Pet Products

Leashes, collars, premium toys:
Pet owners are emotionally invested. Recovery, ID function, brand as "caring partner".

→ Emotional connection
→ ID & recovery
→ Community potential

Your industry not listed? Let's talk – SilentLink works for virtually any product that wants to convey a premium feel.

From idea to smart product

From consultation to integration in a few weeks. Without development effort.

1

Consultation

Personal conversation about your project. We find the right package and advise on integration.

2

Setup

Platform access, branding setup (logo, colors), configure CTA functions. Done in 5 minutes.

3

Integration

NFC/QR data is provided. You integrate them yourself or through your manufacturer cleverly into the product design.

✓

Live

System is live. Recovery & CTA active. Your personal contact person accompanies you throughout.

The SilentLink Platform

Everything you need to make your products smart – out of the box.

Core Features

  • ✓ Contact system (finder → owner) via WhatsApp & email
  • ✓ Branding dashboard (logo, colors, texts)
  • ✓ Multilingual support (~10 languages)
  • ✓ GDPR-compliant EU hosting

Marketing & Data

  • ✓ CTA functions (newsletter, social, reviews)
  • ✓ Product status overview & analytics
  • ✓ Activation rate & scan statistics
  • ✓ Manage multiple product groups

Premium Support

  • ✓ Personal contact person
  • ✓ Phone & email support
  • ✓ Onboarding & setup help
  • ✓ No app needed for end customers

Ready to make your products smart?

Schedule a non-binding consultation and receive an individual demo of the platform.

Schedule consultation now
Our E-COM Packages

From first tests to scaling

SilentLink is not an add-on. It's a feature that makes your product better.

E-COM START

For small brands and first product series
€125 /month
plus VAT
  • 150 QR/NFC identifiers per month
  • Contact function (finder → owner) via WhatsApp & email
  • Light branding (logo & colors)
  • Basic CTA in activation process
  • Product status overview
  • Multilingual support (~10 languages)
  • GDPR-compliant EU hosting
  • Email support
Inquire
Recommended

E-COM GROW

For growing brands with multiple products
€240 /month
plus VAT
  • Everything from START, plus:
  • 500 QR/NFC identifiers per month
  • Multiple product groups
  • Co-branding
  • Extended CTA functions
  • Extended activation flow
  • Priority support
Get started now

E-COM SCALE

For established brands
from €399 /month
plus VAT
  • Everything from GROW, plus:
  • 2,000+ QR/NFC identifiers per month
  • Light white-label (own subdomain)
  • Extended CTA flow (multiple actions)
  • Optional lead functions
  • Extended product logic (series/markets)
  • Personal onboarding
  • SLA Light support
Contact us

Why SilentLink for E-COM?

  • ✓ No data exchange, no app for end customers
  • ✓ Smooth contact in case of loss
  • ✓ Smart product upgrade instead of standard address tag
  • ✓ Higher perceived product value
  • ✓ Clear differentiation from competitors

Additional identifiers? Reorderable and scalable at any time.

All prices are plus VAT • Cancel anytime • Made in Germany

Frequently Asked Questions

Still have questions? We have answers.

The most important answers for e-commerce & D2C brands.

After the initial consultation and setup, the platform is ready immediately. Upload logo, choose colors – done. Live in 5 minutes.

Depending on the chosen option (physical tags or raw data), delivery takes 1-2 weeks.
No. QR codes are simply scanned with the smartphone camera, NFC is already built into all common smartphones. Customers land directly on the SilentLink® platform with your branded page. No app, no downloads, no barriers.
You have two options:

1. Physical tags from us: We deliver ready-made tags as stickers, pendants, or NFC chips that you can stick on, sew on, or hang.

2. Raw data for your own integration: We provide you with the NFC/QR data that you or your manufacturer can integrate directly into your own tags/products.

We're happy to advise you on which option is best for your product.
E-COM START & GROW: Standalone – no shop plugin needed. Perfect for small to medium shops.

E-COM SCALE: Extended integrations possible. API access for custom setups on request.
Finders scan the tag and see a branded page with contact function. They can directly contact the owner (via WhatsApp or email). The owner receives the message and can take care of the recovery. Your brand is perceived as "caring" – without you being involved yourself.
Yes. All packages are cancelable monthly. No minimum term, no risk. The tags remain active forever – even after cancellation.
No. The SilentLink® platform is ready to use immediately – no code, no development needed.

The branding dashboard is intuitive: Upload logo, choose colors, done. Live in 5 minutes.

Your personal contact person accompanies you during setup and is available for questions. No IT department required.

Question not listed?
Just write to us.

Contact us
Ready to get started?

Make your products smarter.

Free sample tags + 15-min consultation.
Non-binding. No sales pressure.

Or by email

What happens next?

1
Short introduction (15 min)

We understand your product, shop size, and use case.

2
Send sample tags

You receive 3-5 tags for testing – free of charge.

✓
You decide

If it fits: Just start. If not: No problem.

No sales pitches
Response within 24h
Made in Germany

Quick inquiry

Write us briefly – we'll respond within 24h

Response within 24 hours

Prefer to email directly?

info@silentlink.de