01 Service company
Lift and installation service
Complete, assigned reports instead of follow-up questions, and a visible digital reporting route on every installation you look after.
ServiceID · Lifts & building services
The reporting route that sits on the installation.
The lift door sticks, the corridor lighting flickers, there's water in the plant room. Whoever notices is standing right in front of it, but has no number and no installation ID. A report point on the installation turns this into a complete report to your service company, with installation and location.
- from €0.50
- per installation per month, plus setup
- 0
- apps for tenants, caretakers and passers-by
- 24/7
- reporting, not just during office hours
- about 2
- weeks to the first report
The boundary
The emergency call in the lift car stays the emergency call.
For emergencies involving people in a lift, an emergency call system in the car is required, with a direct voice connection to a permanently staffed centre. ServiceID does not replace this emergency call system. Anyone who is trapped presses the emergency button.
ServiceID is built for everything before and around it: the sticking door, the unusual noise, the broken lighting, the water stain in the plant room. These are reports nobody phones in today, but they decide whether an irregularity turns into a breakdown.
- Emergency involving people: the car's emergency call system, nothing changes there
- Everything else: doors, noises, lighting, vandalism, cleanliness
- Reported early, before the installation stops
Who it's for
One reporting route for everyone involved.
02 Management
Property managers and owners
Tenants report right at the installation. If you wish, the management office receives a copy of every report.
03 Building services
Heating, ventilation, doors
Even without a lift, every technical installation in the building can be made reportable, with its own topics and recipients.
Prices & process
What the reporting route costs per installation.
One price per installation, a one-time setup, no minimum term.
- Price
- from €0.50 per installation per month, excl. VAT, volume tiers by number
- Setup
- one-time, based on scope: topics, recipients and report points per installation
- Contract
- no minimum term, start with one property or one group of installations
- Start
- about two weeks from order to first report, fitting takes an afternoon
- Delivery
- Email to the service company and the management office, per installation or property group
- Material
- weatherproof and UV-resistant, for the lift car, the landing and outdoor areas
Questions & answers
Lifts and building services.
Does ServiceID replace the emergency call system in the lift?
No, explicitly not. The emergency call system in the car is required for emergencies involving people and remains untouched. ServiceID is the reporting route for faults and irregularities around the installation.
What does the maintenance company get out of it?
Complete reports instead of follow-up questions: installation, location, topic, photo and timestamp come with every report, so the technician knows what to expect before setting off. Plus reporting on which installations report most often.
Our installations are looked after by different property managers. Does that work?
Yes. You define recipients and topics per installation or property group. Reports from property A can go to a different team than those from property B, and the management office can be copied in.
Does the report point hold up in the lift car and outdoors?
Yes. The report points are weatherproof and UV-resistant. If one gets damaged, it can be blocked and replaced individually.
How quickly can we get started?
As soon as topics and recipients are settled, we produce your report points. It usually takes about two weeks from order to first report, and the fitting itself takes an afternoon.
ServiceID for lifts & building services
Put the reporting route on your installations.
Briefly describe your portfolio, whether you are a service company, a property manager or a facility services provider. In the intro call we show you a suitable setup, and then you receive a quote.
AS
Abdou Seye
Co-Founder & CSO · Business
[email protected]
You speak directly with us, the people who built the system.
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